◉ Legal  ·  Last updated August 25, 2026

Policies, Terms & Privacy.

Everything about what you're buying, what it costs, how to cancel, what we do with your information, and how to reach a human.

Who we are

The 10XGen™ 2-Day Intensive is produced and sold by ElevenForty Studios LLC, doing business as 10XGen™, based in Palm Beach Gardens, Florida, USA. 10XGen™ is a growth studio delivering an in-person, two-day strategic intensive for leaders of businesses, nonprofits, and brands.

All charges on your statement will appear as ElevenForty Studios LLC or 10XGEN. All prices are in United States Dollars (USD).

What we sell

A single offering: one seat in The 10XGen™ 2-Day Intensive, an in-person workshop held at our studio in Palm Beach Gardens, Florida, USA. Cohorts are limited to eight (8) seats. Currently scheduled dates are September 29–30, 2026 and October 27–28, 2026.

ItemDetail
Price$8,000 USD per seat. One price, one offering. No add-ons, tiers, or upsells.
DurationTwo consecutive full days, in person.
IncludedFacilitated strategy sessions across the 10XGen™ framework; a studio production day; recording and production of your AI clone (likeness and voice); your completed 10XGen™ Playbook; meals during program hours; and post-intensive delivery of your produced assets and Playbook.
Not includedTravel, lodging, and any expenses outside program hours. Ongoing retainers, agency services, or ad spend are not part of this purchase.
DeliveryThe workshop is delivered live on the dates you select. Produced assets and your final Playbook are delivered digitally after the intensive, on the timeline communicated in your welcome materials.

No guarantee of results. The Intensive is a strategy, production, and training service. We do not promise, project, or guarantee any specific revenue, donation, follower, engagement, or business outcome. Results depend on your market, your execution, and factors outside our control. Nothing on this site is an income claim or a business-opportunity offer.

Payment

Payment is processed by Stripe. We never see or store your full card number — card details go directly to Stripe, our PCI-compliant payment processor.

Refunds & cancellation

Seats are capped at eight, and each seat we hold is a seat we turn away. That's why the timeline below is firm — but transfers are generous, because life happens.

When you notify us in writingWhat happens
30+ days before day oneFull refund, less a $500 administrative fee — or a free transfer to any other scheduled 2026 cohort.
15–29 days before day one50% refund, or a free one-time transfer to a later 2026 cohort.
14 days or fewerNon-refundable. Studio time, crew, and production slots are committed by this point. You may transfer your seat once to a later 2026 cohort, or send a qualified substitute from your organization at no charge.
If 10XGen cancels or reschedulesYour choice: a full 100% refund, or a transfer to the rescheduled date at no cost. Always.
No-show without noticeNon-refundable and non-transferable.

To cancel, transfer, or request a refund, email info@10xgen.ai. We confirm every request in writing within two business days. Approved refunds are returned to the original payment method and typically post within 5–10 business days, depending on your bank.

AI clone consent

Your AI clone is built from your own likeness and voice, and only with your written consent.

Terms of service

Agreement

By applying for, purchasing, or attending the Intensive, you agree to these terms. If you are registering on behalf of an organization, you confirm you are authorized to bind that organization.

Eligibility

Participants must be 18 or older. We review every application and may decline any application at our discretion; a declined applicant is refunded in full if payment was already taken.

Intellectual property

You own your brand, your content, your Playbook contents, your likeness, your voice, and every asset produced for you. ElevenForty Studios LLC retains ownership of the 10XGen™ framework, methodology, templates, slides, and workshop materials, which are licensed to you for your own internal and commercial use — but not for resale, republication as your own curriculum, or delivery as a competing workshop.

Confidentiality

The room is small and the conversation is candid. Participants agree not to disclose the confidential business information of other participants shared during the Intensive.

Recording & media

We record in the studio to produce your assets. We will not use your footage in our own marketing without your separate written permission.

Conduct

We may remove any participant whose conduct is harassing, unsafe, or materially disruptive to the cohort, without refund.

Limitation of liability

To the maximum extent permitted by law, ElevenForty Studios LLC's total liability arising from or relating to the Intensive is limited to the amount you actually paid us. We are not liable for indirect, incidental, consequential, or lost-profit damages. Nothing here limits liability that cannot be limited under applicable law.

Force majeure

If we cannot deliver a cohort due to events outside our reasonable control, we will reschedule it or refund you in full, at your election.

Governing law

These terms are governed by the laws of the State of Florida, USA. Any dispute will be resolved in the state or federal courts located in Palm Beach County, Florida. Before filing anything, both parties agree to try in good faith to resolve the matter directly — email info@10xgen.ai and we will respond.

Changes

We may update these terms. The version in effect on the date of your purchase governs your purchase. Material changes are posted here with a revised "last updated" date.

Privacy policy

What we collect

Why we collect it

To review your application, take payment, deliver the Intensive and your assets, send you information you asked for, meet legal and tax obligations, and measure whether our advertising works. We do not use your data for automated decision-making about you.

Who we share it with

Only service providers who help us operate, each handling data on our instructions: Stripe (payments), Netlify (website and form hosting), Kit (email), Google and Meta (analytics and advertising measurement). We never sell your personal information, and we do not share it with data brokers.

Cookies & tracking

We use cookies and pixels from Google and Meta to understand how visitors find us and whether our ads work. You can block cookies in your browser, opt out of Google Analytics with the Google opt-out add-on, and adjust ad personalization in your Google and Meta account settings. Blocking them does not affect your ability to apply or attend.

Email

We email you about your application, your seat, and your deliverables. If you opt in to our list, we may send occasional related material — every one of those emails has a one-click unsubscribe, and we honor it immediately.

How long we keep it

Application and contact records: up to 24 months after last contact, unless you ask us to delete them sooner. Financial records: seven years, as tax law requires. Voice and likeness models: for the life of your engagement, or 30 days after you revoke consent.

Security

Data is transmitted over TLS and stored with the providers named above under their security controls. No system is perfectly secure, but we do not store card data, and access to production media is limited to the crew working on your assets.

Your rights

Wherever you live, you may ask us to show you what we hold, correct it, delete it, or stop emailing you. If you are in the EU/UK (GDPR) or California (CCPA/CPRA), you also have the right to a copy of your data, to object to processing, and to be free from discrimination for exercising these rights. Email info@10xgen.ai and we will respond within 30 days. We will not charge you for it.

Children

This service is for adults. We do not knowingly collect information from anyone under 18.

Contact us

ElevenForty Studios LLC d/b/a 10XGen™
Palm Beach Gardens, Florida, USA

Email: info@10xgen.ai — this is the fastest way to reach us, and a person answers.
Response time: within two business days, Monday–Friday.
For refunds, transfers, cancellations, privacy requests, or AI clone consent revocation: email the address above with your name and cohort date.

Last updated August 25, 2026.